Shipping

We ship packages with reliable carriers throughout the Czech Republic. You choose the delivery method at checkout, and once your order ships, you will get an email with shipment tracking.

Packeta: pickup point

CZK 89.00
  • Delivery to thousands of pickup points across the Czech Republic
  • Usually 1 to 2 business days after shipping
  • Notifications by text message and email or in the app

You choose your Packeta pickup point only after you complete your order.

DPD: delivery to your address

CZK 149.00
  • Courier delivery right to your address
  • Usually 1 to 2 business days after shipping
  • Notifications by text message and email

You can change the delivery time or address via the link in the carrier’s email.

Practical information
  • All shipping prices include packaging material and VAT.
  • We use recycled boxes and recycled filler material for all shipments to protect the environment.
  • Once your package ships, you will receive an email with a tracking link.
  • Need advice? Email us at info@dmp.cz.
When do you ship orders?
Usually within 24 to 48 hours on business days. We will let you know by email when your order ships. We ship orders with live plants Monday through Thursday. If we cannot get your package ready on those days, we will ship it the following week. We want to avoid plants sitting in the depot for a long time, which is especially important in the winter months, when cold conditions can harm them.
How do I choose a Packeta pickup point?
After you complete your order, you will be redirected to choose a Packeta pickup point (a Shopify process).
How do I find out where my package is?
Once your order ships, you will get a tracking link. You will also find it in the carrier’s email.
Why can’t I choose Packeta?
If the Packeta option does not appear, you probably have bulkier products in your cart and need to choose another carrier. In the winter months, we strongly advise against choosing delivery to Z-BOX lockers because of the risk of plants dying in freezing temperatures. In that case, we are not responsible for the condition of the plants and claims will not be accepted.